Day One Session Chairman

Thomas Giglione has over 18 years of working experience as a court-appointed commercial mediator, arbitrator and mediation trainer. Thomas is an accomplished dispute resolution professional who has mediated and resolved a wide range of commercial cases including class action matters, primarily employment, insurance, intellectual property, construction, regulatory, consumer, general contract disputes as a court-appointed mediator. Thomas has held the position of Roster Mediator for the Supreme Court of Ontario, Canada. https://www.attorneygeneral.jus.gov.on.ca/english/courts/manmed/torontoroster.php

 

He holds a mediation certificate from the University of Windsor Faculty of Law and an arbitration certificate from the ADR Institute of Ontario, Canada.

 

Thomas gave lectures on alternative dispute resolution in Canada to law students at York University Atkinson Faculty of Law is a guest lecturer at various law faculties throughout Vietnam in Hanoi, Hue, and Ho Chi Minh City. He is a guest lecturer at the Judicial Academy for the Ministry of Justice in Vietnam, Hanoi Law University, Hue University and the University of Economics and Law in HCMC where he teaches courses in negotiation, mediation, and lawyering skills. 

 

He has also provided negotiation, and mediation training at the Judicial Academy for legal officers and lecturers at the Ministry of Justice of Vietnam and coached in-house legal and senior management staff at Bao Viet Insurance, BIDV Bank, EVN Vietnam Electricity and Vietel Mobile. 

 

He was the keynote speaker for three conferences in November 2017 on the topic of alternative dispute resolution:

•    The 8th Asia Pacific Mediation Forum Conference November 11th -13th https://apmf2017.mediation.vn 

•    HR Best Practices Forum, November 24th http://hrmedia.vn/hr-best-practice 

•    He was recently appointed as Chairman and Keynote speaker of The GMS Rail Expansion Summit 2017, held on Nov. 30-Dec. 1, 2017, in Hanoi, http://gmsrail.org 

 

Thomas is also a writer and podcaster, and his written a series of articles for Law Tech Asia "Southeast Asia's foremost Law & Technology Review" https://lawtech.asia His articles and podcasts center around online dispute resolution processes for mediation and arbitration. He is a podcaster of two weekly interview series, "Mediation Lawyer of the Week" mediationlawyer.podbean.com and "Law Tech Lawyer of the Week" lawtechlawyer.podbean.com 

 

Thomas also holds an  ISO Quality Assurance Certificate from Canada and offers the following Results Oriented Quality Assured Consultation Services at ANT Lawyers http://www.antlawyers.vn 

 

He has also provided negotiation, and mediation training at the Judicial Academy for legal officers and lecturers at the Ministry of Justice of Vietnam and coached in-house legal and senior management staff at Bao Viet Insurance, BIDV Bank, EVN Vietnam Electricity and Vietel Mobile. 

 

He was the keynote speaker for the following three conferences in November 2017 on the topic of Alternative Dispute Resolution and Online system design for resolving Commercial and Workplace Disputes 

 

•    The 8th Asia Pacific Mediation Forum Conference November 11th -13th https://apmf2017.mediation.vn 

•    HR Best Practices Forum, November 24th http://hrmedia.vn/hr-best-practice 

•    He was recently appointed as Chairman and Keynote speaker of The GMS Rail Expansion Summit 2017, held on Nov. 30-Dec. 1, 2017, in Hanoi, http://gmsrail.org 

•  Ad Hoc and Institutional Mediation and Arbitration Services

• Online and Offline Dispute Resolution System Design

•  Human Resource Management Negotiation Consultation to Resolve Workplace Disputes

•    Commercial and Cross Border- Negotiation Consultation to resolve Cross Border Dispute

•    Online Dispute Resolution to Resolve E-Commerce Disputes

•    Train-the-Trainer Negotiations Training

•    Legal English Certificate Training for Law Firms and Corporate In-House Legal Departments

•    Keynote Speaker and Conference Convening Services

 


Day Two Session Chairman

Alok is the Managing Director of Trans-consult Asia, a management-consulting firm,  with offices in Hong Kong and India, specializing in Traffic and Transport advisory  services.  From June 2013 to December 2016, Alok was Deputy Operations Director of The  Kowloon Motor Bus Co. (1933) Ltd. (KMB), and led the strategy and planning for  improving efficiency, instilling process management, and restructuring the network.  His portfolio also included all the ticketing and fare related aspects. He spearheaded  the R&D work on the implementation of new technology and SMART mobility. 

 

Prior to KMB, he was Director of Trans-consult Asia Ltd., Hong Kong, and MVA  Asia Ltd., Hong Kong, and led the design and planning of many large-scale transport  infrastructure projects in South-Asian region.  Alok earlier worked for MTR Corporation / KCR Corporation, Hong Kong for 12  years. In his last position as General Manager-Marketing, he was heading the  Marketing Department, accountable for meeting revenue targets and developing  business strategies for pricing, ticketing, railway service planning, advertising,  promotion and passenger communications. He has also worked in the areas of  railway/metro project planning and management, operations planning, testing and  commissioning of new lines, revenue management, financial appraisals, and strategic  planning, and been part of many metro benchmarking studies as a part of his  involvement with UITP and COMETVA. 

 

Alok played an active role in a number of other business organizations and worked in  many countries in a career spanning over 25 years. With several publications to his  credit including contribution to a book on best practices in railways operations and  management, he is a regular speaker on multi-modal integration, public transport  operations & management, SMART mobility, and clean vehicle technologies. He is a  Fellow of Civic Exchange (a non-profit think-tank), an Assistant Professor (part-time)  at University of Hong Kong, and serves as a Member in Transport Policy Committee  of the Chartered Institute of Logistics and Transport in Hong Kong.

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